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Cookie policy

We use cookies and similar technologies, such as tagging to make our websites (including our mobile sites) work better and to distinguish you from other users. Cookies are small text files are saved on your computer, smartphone or any other IT device when you visit our websites. Cookies allow for recognition of your computer/IP address and for collection of information about the pages you visit and which features you use. 

1. Types of cookies


We use the following cookies:

Strictly necessary cookies. These are cookies that are required for the operation of our services. They include, for example, cookies that enable you to log into secure areas of our services.

Functionality cookies. These are used to recognise you when you return to our services. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region). The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Analytical/performance cookies. These cookies collect information on how people use our services. For example, we use Google Analytics to help us understand how customers arrive at our sites, browse or use our sites and help us to improve the way our websites and applications work, for example, by ensuring that users are finding what they are looking for easily. The data stored by these cookies never shows personal details from which your individual identity can be established.

Third party cookies. These cookies are used by our business partners and service providers on our services for the same purposes identified above.

2. Details on cookies and similar technologies we use on our website

a. Own cookies

We use cookies as part of our content management system (provided by third party service providers) to allow the site to keep persistent information across pages, based on your preferences and site activity, for example language preferences. The information collected by this cookie will be stored for the duration of your browser session in your computer's memory. 

b. Google

We use cookies and similar technologies provided by Google, Inc. (“Google”) for different purposes.

For more information on Google’s processing of personal data, please read Google’s privacy policy.

Google Analytics

We use Google Analytics, a web analytics service provided by Google. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information on our behalf for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. Google will not associate your IP address with any other data held by Google. 

Please note that we have extended the program code of Google Analytics on the German website to include the function “gat._anonymizeip(), so that Google will truncate/anonymise the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA. 

You can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under the following link. Furthermore, you may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website. 

We have entered into an agreement with Google for the outsourcing of our data processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Further information on Google Analytics can be found under http://www.google.com/analytics/terms/de.html and http://www.google.com/intl/de/analytics/privacyoverview.

Google reCAPTCHA

We use reCAPTCHA to check for security purposes, in particular to protect our website from abusive automated crawling and spam. reCAPTCHA assesses whether data provided on our website, for e.g. in our contact form, has been provided by a human or by an automated program. For this purpose, reCAPTCHA automatically evaluates various information (e.g. IP address, how long the user has been on the website, or mouse movements made by the user) 

Further information on Google reCAPTCHA can be found here.

Google Web Fonts

We use Google Web Fonts to ensure a uniform representation of fonts. When you open our website, your browser loads the required web fonts into your browser cache to display texts and fonts correctly. For this purpose your browser establishes a connection to Google servers transferring your IP address. 

Google Maps

We use Google Maps to facilitate locating places and addresses we specify on our website. To use Google Maps, it is necessary to process your IP address, which is generally transmitted to a Google server in the USA and stored there.

c. Vimeo

Our website uses features provided by the Vimeo video portal. This service is provided by Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA.

If you visit one of our pages featuring a Vimeo plugin, your information is transferred to the Vimeo servers located in the US. Here the Vimeo server is informed about which of our pages you have visited. In addition, Vimeo will receive your IP address. This also applies if you are not logged in to Vimeo when you visit our website or do not have a Vimeo account. The information is transmitted to a Vimeo server in the US, where it is stored.

Further information on Vimeo can be found here.

d. Addthis

We use Addthis, provided by AddThis, Inc., to enable the users of our website to use social media features, e.g. sharing, sending or recommending pages to others. 

Further information on Addthis can be found here.

e. YouTube

We have embedded YouTube videos (provided by YouTube LLC) in some of our pages. When you visit these pages, a connection to YouTube is established. A click on a video then triggers further data processing processes. For technical reasons, your IP address is transmitted to YouTube when you visit pages that include YouTube videos. YouTube may suggest content based on your previous uses to you if you are logged in on YouTube when visiting our website and while clicking the YouTube button on our website.

Further information on YouTube can be found here.

f. Facebook

We use Facebook, provided by Facebook, Inc., to identify users logged in on Facebook for the purposes of sharing content on Facebook. This feature only processes your personal data if you are logged in on Facebook when visiting our website and while clicking the Facebook button on our website.

Further information on Facebook can be found here.

g. LinkedIn

We use LinkedIn, provided by LinkedIn Corp., to enable the “follow” and “share” features at LinkedIn. This feature only processes your personal data if you are logged in on LinkedIn when visiting our website and while clicking the LinkedIn button on our website.

Further information on LinkedIn can be found here.

h. Pinterest

We use Pinterest, provided by Pinterest, Inc., to identify users logged on to Pinterest for the purpose of “collecting”, “organizing” and “sharing” content on Pinterest. This feature only processes your personal data if you are logged in on Pinterest when visiting our website and while clicking the Pinterest button on our website.

Further information on Pinterest can be found here.

i. Instagram

We use Instagram, provided by Instagram, LLC, to identify users logged on to Instagram for the purpose of “sharing” pictures on Instagram. This feature only processes your personal data if you are logged in on Instagram when visiting our website and while clicking the Instagram button on our website.

Further information on Instagram can be found here.

3. How to disable cookies?

You can disable cookies as set out below for the specific cookies. Please see the respective section for details. In addition, you can disable cookies by changing your browser settings. Should you choose to disable cookies on your device you will have exactly the same access to Nordic Sugar’s websites as with cookies enabled, it will only result in less accurate usage figures for Nordic Sugar’s own internal reports and less background information for us to learn from. Please refer to the help guide for your browser below for further guidance on how to delete cookies from your browser.

  • For Internet Explorer, a help guide is available here
  • For Mozilla, a help guide is available here
  • For Chrome, a help guide is available here
  • For Safari, a help guide is available here